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James' Story

From Startup to Success

In just the last three years (2021–2024), we achieved an impressive $40 million in annual turnover and were awarded as Australia’s Best Plumbing and Electrical Company.

2010
Years
Founded
180+
No. of
Employees
$250M
Total
Turnover
map

1998

Graduated with Honors in Accounting, Economics, and Statistics from Exeter University.

2000

Began CIMA certification, envisioning a future in Australia.

2003

Joined Mercedes Benz, quickly promoted, gaining invaluable experience in premium product management.

2005

Moved to Australia, starting fresh with big dreams and a one-way ticket.

2009

Co-founded PlumbFast, blending entrepreneurial drive with finance expertise.

2011

The company rebranded to PlumbFirst and launched ElecFirst, becoming a dual-trade business.

2014

Surpassing $8 million in sales, the company opened an Adelaide office, operating in multiple states.

2015

The launch of ComfyFirst added a HVAC division, expanding to three trade divisions.

2016

Revenue exceeded $20 million, and 60 new vehicles were added within a year.

2017

The HydronicFirst division was launched, specializing in hydronic heating solutions.

2018

Turnover reached $30 million with the launch of RenoFirst and SolarFirst. Now operating renovation & solar divisions.

2019

The company expanded to Sydney, operating in three states with three key trades.

2020

Rebranded HomeFirst Services, the company hit 150 Vehicles and $45 million turnover, and acquired BBL AutoFirst.

2023

HomeFirst was sold to HomeServices Group, starting a new chapter for the business.

  • 1998

    Graduated with Honors in Accounting, Economics, and Statistics from Exeter University.

  • 2000

    Began CIMA certification, envisioning a future in Australia.

  • 2003

    Joined Mercedes Benz, quickly promoted, gaining invaluable experience in premium product management.

  • 2005

    Moved to Australia, starting fresh with big dreams and a one-way ticket.

  • 2009

    Co-founded PlumbFast, blending entrepreneurial drive with finance expertise.

  • 2011

    The company rebranded to PlumbFirst and launched ElecFirst, becoming a dual-trade business.

  • 2014

    Surpassing $8 million in sales, the company opened an Adelaide office, operating in multiple states.

  • 2015

    The launch of ComfyFirst added a HVAC division, expanding to three trade divisions.

  • 2016

    Revenue exceeded $20 million, and 60 new vehicles were added within a year.

  • 2017

    The HydronicFirst division was launched, specializing in hydronic heating solutions.

  • 2018

    Turnover reached $30 million with the launch of RenoFirst and SolarFirst. Now operating renovation & solar divisions.

  • 2019

    The company expanded to Sydney, operating in three states with three key trades.

  • 2020

    Rebranded HomeFirst Services, the company hit 150 Vehicles and $45 million turnover, and acquired BBL AutoFirst.

  • 2023

    HomeFirst was sold to HomeServices Group, starting a new chapter for the business.

Building a Vision

James launched his career with a dedication to transparency and innovation

Scalable
Growth

Added a new vehicle every 3 days in 2016, setting industry standards and demonstrating our ability to scale quickly while maintaining exceptional service quality.

Strategic
Solutions

Menu pricing to empower clients with choices, increasing the average sale from $400 to $3,500, while enhancing customer satisfaction and driving business growth.

Strategic
Marketing

International advertising and branding made his team and vehicles instantly recognizable, expanding market reach and boosting brand visibility.

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