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Your Partner in Sustainable Business Growth

At Stepwise, we offer personalised coaching programs. Our approach includes operational reviews, budgeting assistance, and KPI goal-setting, empowering businesses to craft sustainable growth strategies. With a focus on scalability and long-term success, Stepwise ensures that each step you take brings you closer to your vision for the future. Let us help you lay the groundwork for growth, one step at a time.

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plumbfirst
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Meet James Hetherington

25+
Years
Experience
12+
Businesses
Served
$250M
Total
Turnover

With over 15 years of executive experience across Plumbing, Electrical, HVAC, and Automotive sectors, James Hetherington has led multiple companies, including HomeFirst Services and First Action Group, to remarkable growth and operational excellence. His journey showcases a blend of strategic vision and hands-on leadership, shaping businesses to thrive through cohesive operations and customer-focused success. Explore his full story to see the depth of experience and insight he brings to Stepwise.

Explore The Full Story
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Tailored Business Solutions for Every Growth Stage

Stepwise provides specialised services to support your business at every growth stage. From strategic coaching and financial planning to marketing, customer engagement, and operations, our offerings help build a foundation for lasting success. Explore our four core areas below to see how Stepwise can guide your path to long-term growth and excellence.

View All Services
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Business Strategy
& Growth

  • Business Coaching
  • Growth Strategy
  • KPI Goal Setting
  • CEO Coaching
  • Mentoring
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Financial
Management

  • Cashflow Management
  • Budgeting & Forecasting
  • Financial Review + Support
  • Business Budgeting
  • Accounting Help / Business Scaling
  • Asset Finance Advice / Funding
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Marketing &
Engagement

  • Marketing Consulting - Brand Evaluation
  • Customer Service Training
  • Sales Training / Coaching
  • Customer Experience Review
  • Sale Bookings
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Operational
Efficiency

  • Operations Review
  • IT Review - CRM Systems
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Key Skills & Expertise

  • skill-icon Leadership & Mentorship

    Effective team leader and mentor, dedicated to fostering a culture of collaboration, excellence, and diversity.

  • skill-icon Strategic Planning & Execution

    Skilled strategist with a focus on business growth, tax planning, and competitive market positioning.

  • skill-icon Finance & Budgeting

    Deep expertise in financial management, from budgeting and forecasting to CAPEX and cash flow management.

  • skill-icon Sales Training

    Tailored techniques to enhance client engagement, sharpen negotiation skills, and drive sales success in your industry.

  • skill-icon Customer-Centric Approach

    Champions customer satisfaction through innovative membership programs and cutting-edge marketing initiatives.

What Our Clients Say
quote

Stepwise boosted our efficiency by 30% in just three months.

kynan
Kynan A.
Product Director
Aiims Group
quote

Their strategic advice was a game-changer for our startup.

hamis
Hamish C.
Broker
Quantum Business Finance
quote

Stepwise boosted our efficiency by 30% in just three months.

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Elyas R.
Managing Director
Omni Risk
quote

Their strategic advice was a game-changer for our startup.

hamis
Hamish C.
Broker
Quantum Business Finance

Let’s start building your future,
one step at a time.